Terms and Conditions
- Payment of course fees required prior to the course start date.
- Registration closes 3-calendar days prior to the start of the course.
- 100% fee returned for cancellations made more than 28-calendar days prior to the start of the course.
- 50% fee returned for cancellations made 14-calendar days prior to the start of the course.
- No fee returned for cancellations made less than 14-calendar days prior to the start of the course.
The number of attendees is restricted. Please register early to guarantee your place.
Minerva may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 13/05/2018.
Scope of this Policy
This policy applies to personal information collected on websites owned or controlled by Minerva referred to in this policy as “we”, “us” or “our”.
We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data.
The aim of this policy is to tell you how we will use any personal information we collect or you provide through our websites. Please read it carefully before you proceed. The data controller in respect of this website is Minerva statistical consulting ltd.
What we Collect
Users are not required to give us any personal information in order to use most of this website.
However, if they wish to contact us via one of our online forms, apply for a job or register for our newsletter, Minerva may collect the following personal information:
We may collect the following information:
- Name and title
- Contact information including your email address
- Other information relevant to our services and/or your relationship with us, possibly including personal expression of ideas, opinions and comments, employment history and education details
What we Do with the Information we gather
We require this information to understand your needs and provide you with a better service, and in particular any personal information you provide will allow us to:
- provide the services you request or respond to any enquiries you might make;
- administer our website and provide customer services;
- meet legal, regulatory and compliance requirements;
- monitor and analyse the use of any account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime;
- gather management information to form statistical and trend analysis;
- communicate with you;
- investigate any complaints about this website;
- personalise your experience of this website; and
- contact you about our products and services which we think might be of interest to you (where we have the appropriate permissions to do so, see the Marketing Communications section below)
Minerva may employ the services of third party service providers to help us in certain areas, such as website hosting, maintenance and communications. In some cases the third party may receive your information. However, at all times, we will control and be responsible for the use of your information.
We may use aggregated information so we can administer and improve our website, analyse trends, gather broad demographic information and detect suspicious or fraudulent transactions. Minerva may pass this information to third parties.
Transfer of your Personal Information Outside the EEA
Minerva may transfer some of your personal information to countries outside of the EEA where it is required in order for us to deliver our services to you. These countries may not have equivalent data protection legislation to the UK. However, when we transfer your personal information in this way, we will keep it securely and only use it as outlined in this Privacy & Cookies Policy. By submitting your personal information to this website, you consent to such transfers taking place.
Data Storage and Retention
Your personal data is stored by us on our servers, and on the servers of the third party provides that we engage to host our web site, email and file servers. We will normally retain your personal data for the duration of the time that we provide services to you or otherwise engage with you following initial contact. For more information on where and how long your personal data is stored, please contact us using the details below.
Where you have given us the appropriate permissions during the registration process to the website/website services (as applicable), we may from time to time contact you by email, SMS, telephone or post about our products and services that may be of interest to you. If at any point, you would like to opt-out of receiving such marketing communications from us, or would like to change the channels that we use to contact you, please let us know using the contact details below.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General Data Protection Regulations. A fee of £20 will be payable and we may require you to provide verification of your identity before providing you with a copy of any personal information we hold.
You may also request at any time, that any information we hold about you be updated or deleted.
You can contact us by
- Emailing email@example.com;
- Using our online forms; or
- Writing to Data Privacy and Compliance, Minerva statistical consutling Ltd, Paul Street, 86-90, London, EC2A4NE, UK